Privacy Policy
This Privacy Policy describes how Precision Auto Solutions ("we," "us," or "our") collects, uses, and protects the personal information you provide to us when you use our website, services, or interact with us in any way. We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all information collected by or submitted to Precision Auto Solutions.
1. Data Collection
We collect various types of information from you, including:
- Personal Information: This includes your name, address, phone number, email address, and any other information you voluntarily provide to us when you request a service, schedule an appointment, or contact us.
- Vehicle Information: We may collect information about your vehicle, such as its make, model, year, VIN (Vehicle Identification Number), and service history. This information helps us provide you with the best possible service.
- Payment Information: When you make a payment for our services, we collect your payment information, such as credit card details or other payment method information. This information is securely processed by our payment processors.
- Website Usage Information: We automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this information. Please refer to our Cookies Policy for more details.
- Communications: We may retain copies of any communications you send to us, including emails, messages sent through our website, and phone calls.
2. Data Usage
We use the information we collect for various purposes, including:
- Providing Services: To schedule appointments, provide auto repair and maintenance services, and fulfill your requests.
- Communication: To communicate with you about your appointments, service updates, special offers, and other relevant information.
- Customer Support: To respond to your inquiries and provide customer support.
- Payment Processing: To process your payments for our services.
- Improving Our Services: To analyze website usage patterns, improve our website and services, and develop new offerings.
- Marketing: To send you promotional materials, newsletters, and other marketing communications about our services. You can opt-out of receiving these communications at any time.
- Legal Compliance: To comply with applicable laws and regulations.
- Security: To protect our website, services, and customers from fraud and other security threats.
3. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technologies to protect sensitive information transmitted online.
- Secure Storage: We store your personal information on secure servers with limited access.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Employee Training: We train our employees on privacy and security best practices.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its essential features.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information helps us improve the performance of our website.
- Functionality Cookies: These cookies allow our website to remember your preferences, such as your language or location.
- Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.
You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website. For more information about cookies and how to manage them, please refer to our Cookies Policy .
5. Third-Party Services
We may use third-party services, such as payment processors and marketing automation platforms, to help us provide our services. These third-party services may have their own privacy policies, which you should review. We are not responsible for the privacy practices of these third parties.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Precision Auto Solutions
123 Ballard Avenue NW
Seattle, WA 98107
Phone: (206) 555-1212
Email: [email protected]
Last Updated: October 26, 2025