Our History

Precision Auto Solutions started with a simple vision: to provide honest, reliable, and high-quality auto repair services to the residents of Seattle. Founded in 2010 by David Chen, a seasoned mechanic with over 20 years of experience, the garage began as a small two-bay shop in the heart of Ballard. David’s dedication to his craft and his unwavering commitment to customer satisfaction quickly earned the trust of the community.

In its early years, Precision Auto Solutions focused primarily on routine maintenance services such as oil changes, brake repairs, and tire rotations. As the business grew, David expanded the range of services offered to include engine diagnostics, transmission repairs, and electrical system troubleshooting. He invested in state-of-the-art diagnostic equipment and hired skilled technicians to ensure that every repair was performed to the highest standards.

Over the years, Precision Auto Solutions has faced its share of challenges, including economic downturns and increased competition. However, David’s entrepreneurial spirit and his ability to adapt to changing market conditions have allowed the business to thrive. He embraced new technologies, implemented efficient business practices, and consistently sought feedback from his customers to improve the quality of his services.

Today, Precision Auto Solutions is a thriving auto repair shop with a team of highly skilled technicians and a loyal customer base. The garage has expanded to include six service bays and a comfortable waiting area for customers. Despite its growth, Precision Auto Solutions remains committed to its founding principles of honesty, integrity, and customer satisfaction. David's initial vision continues to guide the company's operations and its relationships with its customers.

In 2018, Precision Auto Solutions received the "Seattle's Best Auto Repair Shop" award, a testament to its dedication to excellence and customer service. David Chen attributes this success to the hard work and dedication of his team, as well as the unwavering support of the Seattle community.

Looking ahead, Precision Auto Solutions aims to continue providing top-notch auto repair services and to contribute to the well-being of the Seattle community. They are exploring opportunities to expand their services to include hybrid and electric vehicle repairs, reflecting their commitment to staying at the forefront of the automotive industry.

Our Mission

At Precision Auto Solutions, our mission is to provide unparalleled auto repair services in Seattle with a commitment to honesty, integrity, and customer satisfaction. We strive to be the trusted partner our customers can rely on for all their automotive needs.

Core Values:

  • Integrity: We conduct our business with the highest ethical standards, ensuring transparency in all our interactions.
  • Quality: We are dedicated to providing exceptional workmanship and using top-quality parts to ensure the longevity and reliability of our repairs.
  • Customer Satisfaction: We prioritize the needs of our customers, striving to exceed their expectations with personalized service and clear communication.
  • Innovation: We embrace new technologies and techniques to stay at the forefront of the automotive industry, ensuring our technicians have the skills and tools to handle any repair.
  • Community: We are committed to giving back to the Seattle community through charitable initiatives and sustainable business practices.

Our Goals:

  1. To provide accurate and honest diagnostics, ensuring that customers understand the scope of their auto repairs.
  2. To perform repairs efficiently and effectively, minimizing downtime and getting customers back on the road safely.
  3. To build long-term relationships with our customers based on trust and mutual respect.
  4. To continuously improve our skills and knowledge through ongoing training and education.
  5. To create a positive and supportive work environment for our team, fostering a culture of excellence and collaboration.

We also commit to environmental responsibility, properly disposing of waste materials and using eco-friendly products whenever possible, contributing to a greener Seattle.

Our Team

David Chen, Founder and Lead Mechanic

David Chen

Founder & Lead Mechanic

With over 20 years of experience in the automotive industry, David is the driving force behind Precision Auto Solutions. His expertise and commitment to quality are the cornerstones of our success.

Maria Rodriguez, Service Manager

Maria Rodriguez

Service Manager

Maria oversees all aspects of customer service and ensures that every customer has a positive experience. Her organizational skills and attention to detail are invaluable to our team.

Kevin Lee, ASE-Certified Technician

Kevin Lee

ASE-Certified Technician

Kevin is a highly skilled and ASE-certified technician with a passion for diagnosing and repairing complex automotive issues. His expertise ensures that every repair is done right the first time.

Sarah Nguyen, Automotive Technician

Sarah Nguyen

Automotive Technician

Sarah is an experienced automotive technician specializing in electrical systems and engine performance. She is dedicated to continuous learning and staying updated with the latest automotive technologies.

Michael Jones, Tire and Alignment Specialist

Michael Jones

Tire and Alignment Specialist

Michael is our resident expert in tire services and wheel alignments. He ensures that your vehicle has optimal handling and safety with precise alignment and tire maintenance.

Emily Brown, Customer Service Representative

Emily Brown

Customer Service Representative

Emily is the friendly voice you hear when you call Precision Auto Solutions. She assists with scheduling appointments and addressing customer inquiries with a smile.

Our team also participates in regular training sessions and workshops to enhance their skills and knowledge. We are proud to have a group of professionals dedicated to providing the best auto repair services in Seattle.